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Writing SLAs for the Cloud

 
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Writing SLAs for the Cloud
by System Administrator - Friday, 26 May 2017, 1:35 PM
Group Colaboradores y Partners

 

Service-Level Agreements

SLAs are supposed to keep customers and providers happy, but writing one for the cloud means setting boundaries to account for more players and possibilities. Explore this 3-part handbook to create effective cloud and hybrid cloud SLAs.

Please read the attached whitepaper.